Shipping policy

Orders are dispatched within 1 to 3 business days. We always aim to process and dispatch your order as quickly as possible.

While we cannot guarantee delivery timeframes, most Australian orders are delivered within 1 to 7 business days from dispatch. Delivery times may be longer during peak periods and are subject to Australia Post delivery schedules.

WITHIN AUSTRALIA

We currently offer free standard shipping on all Australian orders over AUD $300.

Standard (Australia Post)
Delivery within 2 to 8 business days.

Express (Australia Post)
Delivery within 1 to 4 business days.

Please note:
If no one is available to accept delivery, Express Australia Post parcels may be redirected to your local Post Office for collection.

INTERNATIONAL – New Zealand

Standard (Australia Post)
Delivery within 5 to 10 business days.

Express (Australia Post)
Delivery within 3 to 6 business days.

Please note:
If no one is available to accept delivery, Express Australia Post parcels may be redirected to your local postal service or collection point.

INTERNATIONAL – United States of America | Canada | United Kingdom

Important Update for United States Customers

Due to recent changes to U.S. import tariffs on postal items, we are temporarily unable to ship to the United States.

We look forward to resuming U.S. orders soon and will share updates here.

The following Standard and Express International Shipping timeframes apply to Canada and the United Kingdom only.

Standard (Australia Post)
Delivery within 5 to 10 business days.

Express (Australia Post)
Delivery within 3 to 6 business days.

Please note:
If no one is available to accept delivery, Express Australia Post parcels may be redirected to your local postal service or collection point.

ADDITIONAL INFORMATION

Once your order has been dispatched, it becomes the responsibility of the purchaser. If a parcel is delayed or misplaced, we recommend contacting the relevant postal service directly using your tracking information.