Shipping policy

All orders placed will be dispatched the same day unless placed after 1 pm AEST in which case they will be dispatched the following day (excluding Saturday & Sunday). If you have placed your order during a sale period, this timing may be exceeded. Please trust that we always do our best to get your orders out to you as soon as possible.

We cannot guarantee delivery times, however, you should receive your delivery within 1-7 working days from dispatch. This timing may be exceeded during peak or sale times. Timing may also depend on your own arrangements for mail delivery times with Australia Post.

WITHIN AUSTRALIA

We currently offer free standard shipping for all Australian orders with a value over 300 AUD.

Standard (Australia Post) 
Delivery within 2-8 business days.

Express (Australia Post)
Delivery within 1-4 business days. 

Please note:
Express (Australia Post) orders will be redirected to your local Post Office if your address is unattended at the time of delivery.

INTERNATIONAL - New Zealand

Standard (Australia Post) 
Delivery within 5-10 business days.

Express (Australia Post)
Delivery within 3-6 business days. 

Please note:
Express (Australia Post) orders will be redirected to your local Post Office if your address is unattended at the time of delivery.


INTERNATIONAL - United States of America | Canada | United Kingdom

Important Update for United States of America Customers: In light of recent changes to U.S. import tariffs on postal items, we are temporarily unable to ship to the United States.

We look forward to resuming U.S. orders soon and will share updates here.

The below Standard and Express International Shipping applies to Canada and the United Kingdom only.

Standard (Australia Post) 
Delivery within 5-10 business days.

Express (Australia Post)
Delivery within 3-6 business days. 

Please note:
Express (Australia Post) orders will be redirected to your local Post Office if your address is unattended at the time of delivery.

ADDITIONAL INFORMATION
 
Once items have been shipped, they become the property and responsibility of the purchaser. If a product is misplaced, it is the purchaser’s responsibility to liaise with the given Postal Service. Replacements or refunds will not be given for products missing or damaged in transit.